At Max Advanced Brakes, we are committed to ensuring your order arrives quickly, safely, and in excellent condition. We partner with trusted carriers including UPS, Purolator, and FedEx to provide reliable delivery across Canada.
Free Shipping
We are pleased to offer free standard shipping on eligible orders within Canada. Free shipping applies to most locations; however, certain remote or extended service areas may be subject to additional carrier surcharges.
If your shipping address falls within an area that requires additional charges, our team will contact you before your order ships to discuss available options.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and verified. Orders placed on weekends or statutory holidays will be processed on the next business day.
Please note that processing times may be extended during peak seasons, promotional events, inventory transfers, or periods of unusually high order volume.
Estimated Delivery Times Within Canada
Once your order has been processed and shipped, estimated transit times are:
1 - 2 business days: Ontario, Quebec
2 - 3 business days: Manitoba, New Brunswick, Saskatchewan
3 - 5 business days: Alberta, British Columbia, Newfoundland and Labrador, Nova Scotia, Prince Edward Island
Delivery times are estimates only and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Areas We Currently Do Not Ship To
At this time, we do not ship to:
Canada: Yukon, Northwest Territories, Nunavut.
Other Addresses: P.O. Boxes, APO, FPO
Shipping Process
Once your order has shipped, you will receive an email containing your tracking information, allowing you to monitor the status of your delivery directly on the carrier's website. Please note that tracking information may take up to 24 hours after shipment to become available online.
Because brake components are often heavy and subject to carrier weight restrictions, orders containing multiple items may ship in separate packages. This helps prevent shipping damage and ensures the safe delivery of your products. If your order ships in multiple packages, each will have its own tracking number.
Shipping Destinations Outside Canada
If you are shopping from the United States, please visit our U.S. store for information regarding shipping options and delivery times within the U.S.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping fees may apply if an order must be redirected, returned, or reshipped due to an incorrect or incomplete address.
Damaged, Lost, or Missing Shipments
If your order arrives damaged, appears to be lost in transit, or if you experience any delivery issues, please contact our customer support team as soon as possible. We will work directly with the carrier to investigate the matter and help reach a resolution as quickly as possible.
Shipping Delays
While we make every effort to ensure timely delivery, Max Advanced Brakes is not responsible for delays caused by carriers, severe weather, natural disasters, labour disruptions, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions regarding shipping, delivery, or tracking information, our customer support team is happy to assist.
Email: info@maxbrakes.com
Phone: + 888-828-8031
